Online Policies and Shipping

Shipping 

Standard shipping is by UPS Rates:

Up to $300 value - $12.95

$301-$600- $17.50

$601-$1200- $20.50

$1201-$2000-$27.50

$2001-$3500- $41.50

$3501-$5000-$$49.95

 

Returns

At Zia Jewelry our first priority is total satisfaction with your purchase.  If the jewelry you receive doesn't meet your expectations it may be returned.  However, to avoid selling "used" jewelry, there are guidelines for returning items.

Jewelry must be returned in new condition without any alterations and with any packaging that was included such as jewelry boxes or pouches
Returns should be properly packaged and insured, with shipping information emailed to Zia Jewelry
Returns to be shipped back to Zia Jewelry within 2 business days of receipt
No refunds on shipping charges
 
Please address returns exactly as shown to expedite delivery:
Zia Jewelry  
ATTN Returns
31761 Camino Capistrano, Suite #3
San Juan Capistrano, CA 92675      
 
Please note, due to fluctuating gold and silver prices, prices may change without notice.

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